GENERAL TERMS AND CONDITIONS

 

Corona disclaimer:  Manufacturing time and shipment may be affected by the restrictions of the actual or upcoming lockdowns.

Hand made

All Rain-bow products are designed and manufactured by Oski Collado. Production time may be conditioned by stock and accumulation of orders.

Retrofitting

To mount a set of fenders requires some basic technical skills and tools. Past years Oski has been retrofitting Rain-bow fenders on almost any bike, please feel free to mail  any technical question.

Payments

Orders can be payed  using Ideal or Creditcard. After a payment is done the costumer will receive, with in a few hours, a confirmation email with an overview of the purchased items.

Shipping

All Parts will be shipped via regular mail. We’ll try our best to ship parts on weekdays within 48 hours. Shipping is subject to availability.

All orders in the Netherlands and Europe are shipped via Post.nl with track & trace (price as shown by each order). Outside Europe, the shipping is calculated per location and all orders are shipped via Post.nl international with track & trace.

Returns

After contacting the customer service, defect items may be returned having the option of getting a replacement. The buyer would be responsible for purchasing the return shipping label.